Where can I use Sezzle? 

Anywhere on our Canada site - www.sashbag.ca but not in store. Remember to choose “Sezzle” as your payment method at checkout, register with Sezzle and provide payment details. Sezzle accepts all debit and credit cards, regardless of the card company but do not accept any pre-paid cards (like GreenDot). If you’ve used Sezzle before, just log in to your Sezzle account and complete your order.

 

When will the payments be taking out of my account?

Customers will be asked to make the first payment (25% of the total) at the time you create an order. Three remaining installment payments will be deducted automatically from your card on file every two weeks. 

 

What happens if I can’t make a payment?

 Each order comes with one free reschedule, and then the ability to reschedule two more times for a $5 fee. We recommend rescheduling as soon as you know you need to (at least 48 hours in advance), because once a payment has started processing it cannot be changed.

If you know you cannot make a payment, and are running into problems rescheduling, please reach out to Sezzle here.

  

When will I receive my Sash?

Just like any other order placed at Sash, please allow 1-3 business days before shipping, with standard shipping time of 3-5 days.  *Faster shipping options might be available for an additional fee in some areas. Reach out to info@sashbag.ca for more information.

 

Is there a limit on how much I can spend on a single transaction with Sezzle?

Their system assesses each order individually at the time of purchase. This means that there is not a set limit that you’re either under or over. An order that isn’t approved today might be approved tomorrow! 

 

Can I use a gift card and Sezzle in the same transaction?

Yes, you may use a Sash gift card with Sezzle to pay for your purchase.

*Please note that you may not purchase a Sash gift card using Sezzle.

 

How do I return or exchange an item if I used Sezzle?

We process returns and exchanges with our regular procedure. You have a 30 day “try it and love it” guarantee. In order to receive a full refund for the bag, it needs to arrive back to us in "like new" condition. Actual refunds will be processed by Sezzle.

To process a return, please contact info@thesashbag.com.

 

If you have additional questions regarding Sezzle:

Visit the Sezzle website here for a list of their FAQs and their privacy policy here.

https://sezzle.com/contact-us/shopper-support

 

For Sash related questions: 

Please reach out to us at info@sashbag.ca